All the 1 star reviews are bringing down the image of this great product, and all because their favorite courses were unavailable when they bought it a year ago. They should have reviewed the available courses at the onPar site, which is what I recommend any potential purchaser to do. Now, 13,000 courses are mapped, similar to all other similarly priced GPS devices.I received this as a gift from my wife and it took about one round to get used to using the club marking function, pretty simple to use once you realize you just hit the white ball where you are to show the club distance. Then you just click the black box where it shows the club and distance and adjust the club if is different form the recommended club. Easier to use than explain.
Once you finish your round, you hook it up to the computer (if you want, you don't have to), and you can review your shots with the Mojo report and it will show you a "google map" version of your round with review totals and clubs listed above. I think there is only room to improve here. And the stats that are stored in the device are easy to read and understand, as well as being helpful. It can be a little confusing on how to upload the data online to be reviewed on the mojo report. You have to click the "sync" button which makes you feel like you are going to download courses, even though that isn't your intention, then you just click it, and you can see that a checkbox will come up that has courses AND stats and scores, just "unclick" the courses and then sync away.
The best part about this product so far has been the customer service for me. During only my second round and during a small tournament I organized, I dropped my onPar GPS and it landed right on the cart path. The screen fractured and my heart sank (I did not have the gel coating on it or use the included lanyard, which I recommend for each of you to avoid losing a couple hundred bucks). I called the company, and knowing that this was normal wear and tear and not under warranty, I plead my case. They offered me a refurbished unit at a discounted rate. I called on a Saturday, which is not normal business hours for them, but they emailed me back within 10 minutes. After a short email conversation, I was instructed on what to do.
I called them the following business day, and was met with the very nice customer service/support department. After hearing my story, they even threw in a belt clip for free so something like this would not happen again. A very thoughtful and unexpected surprise. Awesome!!
I can't wait to get back to using this cool gadget. For the short time I had it, the statistics function was easy to use. It was dead on accurate for my courses in Long beach, Palm Springs and San Diego. And it gets a lot of attention from the golfing group. I can't recommend it enough. I have not used any other handheld GPS devices, and I'm sure others have great features, but I just want to let anybody know who is purchasing this unit, they will not be disappointed. Especially if you can find it closer to 300 bucks. I also love the no fees and no subscription. That was the original reason that I looked into this unit. And the scorecard is very easy to use. Complete package!OnPar Golf Touchscreen GPS
